Some of the questions that we are frequently asked. Please head over to our community groups should you have any questions.
Who use Metachain products?
Institutional partners who are moving from real-world industries to Web 3 development.
By building on Metachain, businesses save time and resources when deploying on blockchain networks. With an in-depth experience in real-world usecases, ShuttleOne has serviced over 13+ industries with real-world usecases in blockchain.
Who borrows from Plug N Play DeFi?
Plug N Play is a real-world usecase for Decentralized Finance technology, created and powered by ShuttleOne.
We build solutions and manage collateral with institutional partners globally to facilitate lending to their existing ecosystems of businesses and consumers. (ie. e-commerce ecosystems, digital platforms, gig economy platforms, fintech companies).
Here's a demo of a project built with a Singapore Government owned company - powered by ShuttleOne's Plug N Play DeFi.
Are user funds in Plug N Play guaranteed?
ShuttleOne believes in the power of decentralized networks (i.e no central point of failure), We do not guarantee user funds, while we try to at best mitigate every possible scenario, please go through our Risk Management & Disclaimers to understand your risks.
Can I go direct from Fiat to ShuttleOne and vice versa?
Yes. Our fiat-ramp in Metachain can help you convert between fiat and cryptocurrencies directly to your bank accounts.
Metachain currently supports the conversion of any tokens directly to bank account in 80 countries.
Users are required to complete KYC with us to use ShuttleSwap.
Why do I need to submit my KYC?
ShuttleOne is undergoing licensing procurement under the new Payments Act in Singapore where Digital Payment Tokens (DPT) and Virtual Service Asset Providers (VASP) are required to comply by law to regulatory obligations.